IT Infrastructure Manager & Service Portfolio Manager – Infrastructure Services

Are you a visionary leader with a passion for technology, service management, and financial oversight? Do you thrive in leading high-performing teams while shaping and optimizing an infrastructure service portfolio? If so, we have the perfect opportunity for you!

About the role
We’re seeking a strategic IT Infrastructure Manager & Service Portfolio Manager that will be accountable for the end-to-end service delivery of core IT infrastructure services, ensuring they are designed, implemented, and continuously improved to meet evolving business needs. 

You’ll lead a department consisting of two teams including team leaders, one network team and one compute infrastructure team. The department has a hybrid set-up with colleagues both in Sweden and in Poland. You will manage the service portfolio and budget to ensure cost-effective solutions that drive business growth and innovation.

Key Responsibilities

• Lead and mentor a department of network and compute specialists
• Develop and implement robust IT infrastructure strategies
• Ensure high availability, performance, and security of systems
• Oversee cloud, on-premise, and hybrid environments
• Define and manage the infrastructure service portfolio according to the ITIL framework, ensuring alignment with business goals
• Oversee budget planning, forecasting, and cost optimization for infrastructure services
• Ensure service offerings are efficient, scalable, and financially sustainable
• Collaborate with cross-functional teams to support business operations
• Stay ahead of industry trends and best practices
• Act as a trusted partner to internal business units, understanding their needs and proactively delivering value through shared services

About you
You are our ideal candidate if you are a forward-thinking professional with strong collaboration skills and a passion for working in international teams. We are looking for someone who embraces emerging technologies, has sharp analytical skills, and excels in lateral thinking. You take a structured approach to troubleshooting and continuously improving services.

As a manager at Stena, it is important that you are curious, caring, and lead by example. You are a true team player who adapts easily to change. Being a natural communicator, you have an exceptional ability to connect with both technical and non-technical stakeholders. You thrive on managing teams and driving service excellence.

You bring a solid background in IT infrastructure, networking, and compute environments, along with experience in IT Service Management—particularly in Change, Incident, and Problem Management. You also have knowledge of ITIL methodologies, especially in Service Continuity, Information Security, and Service Level Management. You are proficient in using ServiceNow for service management processes. With strong financial acumen, you can manage budgets, control costs, and drive financial efficiency. Fluency in English is essential.

About us
At Stena Group IT we offer opportunities for growth and career development, as well as a dynamic and collaborative work environment. We have a unique position where we deliver to all business units across Stena AB. This means we are at the intersection of delivering business technology to harness renewable energy, create smart buildings, pilot cognitive ferries, and much more in projects that make real impact. As part of Stena Group IT you will have the opportunity to work with these businesses together with nice colleagues at a company that values work-life balance and good benefits.

Read more about STENA Group IT: Not just a global Shipping company

Questions
About the role: Jörgen Lisborg, Head of Service Delivery jorgen.lisborg@stena.com

About the process: Julia Fridén, HR Business Partner julia.friden@stena.com

Are you ready to take the next step in your IT and service management career? Apply now and be part of our journey to excellence!